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Supervisor Coaching Request Form

Clarifying Terms:
"Learner" - Person being referred for coaching
"Requestor" - Person making the request

Learner's Name:
Learner's Email:
Requestor's Name
Requestor's Email:
Requestor's Phone:
Training Region:
Agency Employed:
Primary Reason for Referral:
Purpose of Coaching Event:
(maximum of 150 character)

Additional Comments:
(maximum of 150 characters)

Directions:
1.  Scroll directly to the topics appropriate for coaching for the Learner.
2.  Click in the box next to the skill set that you would like to have a Coach work on with the Learner
3.  Once skills sets have been selected click on SUBMIT at the bottom.
  

NOTE: 
This is not a comprehensive needs assessment.
Please just select the skill sets that can reasonably be addressed in a coaching intervention

 

FUNDAMENTALS OF SUPERVISING CASEWORK STAFF

511-01

Ability to create a supportive and enabling unit environment that promotes effective and efficient completion of mission-critical casework activities

511-02

Ability to select and use supervisory styles and strategies in ways that enhance and sustain effective job performance by caseworkers

511-03

Ability to plan, organize, and monitor to ensure that casework activities are consistent with federal and state law and rule, agency policies and procedures, agency and unit outcomes, and standards of best practice

FUNDAMENTALS OF LEADERSHIP IN CHILD WELFARE

512-01

Ability to create a work environment that supports achievement of the agency’s mission and promotes excellence in direct practice

512-02

Ability to use a variety of leadership skills to maximize staff and unit performance

FUNDAMENTALS OF COMMUNICATING WITH STAFF AND MANAGING CONFLICT AND CHANGE

513-01

Ability to effectively communicate with staff

513-02

Ability to respond to conflict in a manner that promotes growth and constructive change

513-03

Ability to implement and constructively manage change initiatives

FUNDAMENTALS OF IMPROVING STAFF PERFORMANCE

514-01

Ability to develop and communicate clear, measurable, mission-critical performance expectations for staff

514-02

Ability to identify the developmental level, culture, personal strengths, and learning needs of individual staff members

514-03

Ability to complete performance evaluations and to develop performance improvement plans with individual staff

FUNDAMENTALS OF STAFF DEVELOPMENT

515-01

Ability to facilitate individual learning

515-02

Ability to create and sustain a constructive learning environment in the organization

515-03

Ability to design individual learning plans

FUNDAMENTALS OF COLLABORATION AND TEAMWORK

516-01

Ability to create a collaborative team environment that enhances productivity

516-02

Ability to identify and build on unit strengths to promote teamwork

PLANNING AND DECISION MAKING

531-01

Ability to lead and participate in agency and community strategic and operational planning activities

531-02

Ability to use a variety of decision-making strategies in different circumstances and environments

EFFECTIVE USE OF POWER

532-01

Ability to use a power from a variety of sources to promote achievement of goals and objectives

SUPERVISING FOR OPTIMAL JOB PERFORMANCE

533-01

Ability to create and sustain a work environment that values continuous growth and development and promotes creativity, self-reliance, competence, and proficiency in job performance

PERFORMANCE EVALUATION

534-01

Ability to fairly and accurately assess staff performance, provide constructive feedback to staff about their performance, and use evaluation data to help staff improve performance.

MANAGEMENT OF CONFLICT

535-01

Ability to identify and assess the origins and dynamics of conflict among agency departments, staff members, clients or service providers

535-02

Ability to constructively manage and resolve conflict

PUBLIC INFORMATION AND COMMUNITY RELATIONS

536-01

Ability to enhance understanding of the agency and its mission and generate community support for agency programs and services

TIME AND STRESS MANAGEMENT FOR SUPERVISORS/MANAGERS

537-01

Ability to organize work assignment, work flow, and manage work time and priorities so that assigned tasks are completed within required timeframes, and to identify and reduce work-related stress

TEAM DEVELOPMENT AND FACILITATION

538-01

Ability to lead or participate on agency and community planning groups and work teams

BUDGETING AND FISCAL OPERATIONS

539-01

Ability to manage agency budget and fiscal operations to maximize revenue and monitor and control expenditures

HUMAN RESOURCE MANAGEMENT

540-01

Ability to use legal guidelines, agency protocols, and practice standards to manage human resource/personnel activities at the unit level

SUPERVISING CHALLENGING EMPLOYEES

541-01

Ability to deal constructively with worker dissatisfaction, challenging behaviors, non-or poor performance of assigned responsibilities, defensiveness, and resistance to change

MANAGEMENT OF CHANGE

542-01

Ability to plan, lead, and strategically manage both desired and unexpected changes to minimize disruption and increase the likelihood of positive outcomes.

CULTURE AND DIVERSITY

543-01

Ability to relate with sensitivity and understanding to people from diverse backgrounds.

543-02

Ability to promote culturally competent casework services to children and families from diverse cultural backgrounds.

543-03

Ability to help the agency address the unique needs of families who are refugees or immigrants.

COACHING FOR TRANSFER OF LEARNING AND SKILL DEVELOPMENT

544-01

Ability to promote transfer of learning and skill development through the use of feedback, coaching, and other educational supervision strategies.

LEADERSHIP DEVELOPMENT

545-01

Ability to identify and prepare staff to potentially fill leadership positions in the agency

MANAGING HIGH-PROFILE AND CRISIS SITUATIONS

546-01

Ability to manage high-profile and crisis situations in a manner that supports agency staff and client families, and constructively resolves the issues

COLLABORATION AND COORDINATION

547-01

Ability to work collaboratively within the agency, with providers, and with the community to achieve common goals and to coordinate and integrate services and resources.

CUSTOMER SERVICE

548-01

Ability to promote good customer service and ensure provision of responsive, respectful and accountable services

CONTRACT MANAGEMENT AND MONITORING

549-01

Ability to manage and monitor agency contracts with service providers

QUALITY IMPROVEMENT

550-01

Ability to perform continuous quality improvement activities to monitor outcomes and assure the effectiveness of agency services

STAFF AND WORKPLACE SAFETY FOR SUPERVISORS/MANAGERS

551-01

Ability to help workers recognize potentially dangerous conditions / situations in the workplace and the field and prepare workers to respond safely and appropriately

WRITTEN AND VERBAL COMMUNICATION

552-01

Ability to effectively use written and verbal communication strategies

SUPERVISING SCREENING

520-01

Ability to provide an organizational structure that consistently ensures the quality of, and conducting of, all screening activities

520-02

Ability to oversee screening activities to promote thoroughness, accuracy, and timeliness, and to ensure consistency with statute, rules, and practice standards

SUPERVISING ASSESSMENTS AND INVESTIGATIONS

521-01

Ability to direct and monitor casework efforts to elicit, analyze, and integrate relevant information at all points of case involvement

521-02

Ability to direct and monitor casework activities of investigation to promote thoroughness, accuracy, and timeliness, and to ensure consistency with statute, rules, and best practice standards

SUPERVISORY ISSUES IN CHILD ABUSE, NEGLECT, AND SEXUAL ABUSE

522-01

Ability to direct and monitor caseworkers in the provision of services that meet the unique needs and challenges of abused and neglected children and their families

522-02

Ability to ensure the provision of services that meet the unique needs and challenges of children who have been sexually abused and their families and/or sexually offending youth and their families

SUPERVISING CASE PLANNING AND SERVICE DELIVERY

523-01

Ability to instruct and monitor caseworkers in developing and implementing case plans that promote accuracy, timeliness, and relevance of services to address families’ needs

SUPERVISING FAMILY-CENTERED, NEIGHBORHOOD-BASED SERVICES

524-01

Ability to model, direct, and monitor caseworkers in the provision of family-centered, neighborhood-based services that strengthen, support, and empower families

SUPERVISING ADOPTION, FOSTER CARE, AND KINSHIP CARE

525-01

Ability to model, instruct, and monitor caseworkers in recruitment, assessment, and support of foster, adoptive, and kinship caregivers

525-02

Ability to model, guide, and monitor caseworkers in providing supportive, developmental, and therapeutic services to children in out-of-home placement and their primary families

SUPERVISING CASEWORK WITH ADOLESCENTS

526-01

Ability to promote comprehensive and individualized assessment of adolescents, the development of service plans, and provision of relevant services to youth in their own families, in substitute care, and in independent living settings

SUPERVISING SCHOOL-BASED AND OTHER PREVENTION SERVICES

527-01

Ability to model, direct, and monitor casework services in school-based and other prevention services

SUPERVISING ETHICAL PRACTICE

528-01

Ability to model, instruct, and monitor casework staff to promote ethical practice with clients, colleagues, and community partners

SUPERVISION AND THE LEGAL ASPECTS OF CHILD WELFARE

529-01

Ability to model, instruct, and monitor casework activities to ensure adherence to legal requirements

529-02

Ability to model, direct, and monitor casework activities to prevent legal sanction or liability to the agency or its staff